{"id":12075,"date":"2026-01-26T02:52:10","date_gmt":"2026-01-25T23:52:10","guid":{"rendered":"https:\/\/tilmunshop.com\/?page_id=12075"},"modified":"2026-01-26T02:57:46","modified_gmt":"2026-01-25T23:57:46","slug":"return-policy-tilmun","status":"publish","type":"page","link":"https:\/\/tilmunshop.com\/en\/return-policy-tilmun\/","title":{"rendered":"Return Policy\u2013 Tilmun"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12075\" class=\"elementor elementor-12075\">\n\t\t\t\t<div class=\"elementor-element elementor-element-53d2149 e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-parent\" data-id=\"53d2149\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a91c75c elementor-widget elementor-widget-text-editor\" data-id=\"a91c75c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 style=\"text-align: center;\" data-start=\"76\" data-end=\"104\">Return Policy \u2013 Tilmun<\/h5><p style=\"text-align: center;\" data-start=\"105\" data-end=\"336\">At Tilmun, we are committed to providing high-quality products and a unique shopping experience. We strive to balance our customers\u2019 rights with our responsibilities as suppliers. In case of any issue, we guarantee the following:<\/p><h5 style=\"text-align: center;\" data-start=\"338\" data-end=\"363\">Returns &amp; Exchanges<\/h5><p style=\"text-align: center;\" data-start=\"364\" data-end=\"663\">Customers are entitled to request a return or exchange if the product has a manufacturing defect or if they received a product different from their order.<br data-start=\"518\" data-end=\"521\" \/>Customers must contact our customer service within 48 hours of receiving the order, providing details of the issue and pictures if possible.<\/p><h5 style=\"text-align: center;\" data-start=\"665\" data-end=\"695\">Conditions of Acceptance<\/h5><p style=\"text-align: center;\" data-start=\"696\" data-end=\"961\">Return requests will only be accepted if there is proof of a manufacturing defect or an incorrect item received.<br data-start=\"808\" data-end=\"811\" \/>No return requests will be accepted if the product has been used or opened, except where opening was necessary to identify the manufacturing defect.<\/p><h5 style=\"text-align: center;\" data-start=\"963\" data-end=\"978\">Procedure<\/h5><p style=\"text-align: center;\" data-start=\"979\" data-end=\"1179\">Once the request is reviewed and approved, Tilmun will arrange the return at our expense.<br data-start=\"1068\" data-end=\"1071\" \/>Customers have the right to choose between replacing the product with a correct one or receiving a refund.<\/p><h5 style=\"text-align: center;\" data-start=\"1181\" data-end=\"1202\">Refund Timeline<\/h5><p style=\"text-align: center;\" data-start=\"1203\" data-end=\"1333\">Refunds will be issued via the same payment method within 7\u201314 business days after receiving and verifying the returned product.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c15f28 elementor-widget elementor-widget-text-editor\" data-id=\"7c15f28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>.elementor-element-7c15f28{display:none !important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Policy \u2013 Tilmun At Tilmun, we are committed to providing high-quality products and a unique shopping experience. We strive to balance our customers\u2019 rights with our responsibilities as suppliers. In case of any issue, we guarantee the following: Returns &amp; Exchanges Customers are entitled to request a return or exchange if the product has [&hellip;]<\/p>\n","protected":false},"author":26,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-12075","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/tilmunshop.com\/en\/wp-json\/wp\/v2\/pages\/12075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tilmunshop.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tilmunshop.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tilmunshop.com\/en\/wp-json\/wp\/v2\/users\/26"}],"replies":[{"embeddable":true,"href":"https:\/\/tilmunshop.com\/en\/wp-json\/wp\/v2\/comments?post=12075"}],"version-history":[{"count":5,"href":"https:\/\/tilmunshop.com\/en\/wp-json\/wp\/v2\/pages\/12075\/revisions"}],"predecessor-version":[{"id":12087,"href":"https:\/\/tilmunshop.com\/en\/wp-json\/wp\/v2\/pages\/12075\/revisions\/12087"}],"wp:attachment":[{"href":"https:\/\/tilmunshop.com\/en\/wp-json\/wp\/v2\/media?parent=12075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}